Privacy Policy

Introduction

  1. This Privacy Policy outlines how No 8 Real Estate collects, processes, and uses personal data. It applies specifically to individuals residing in the European Economic Area and other countries recognised as having adequate data protection standards. 

  2. This policy applies when we act as the data controller for your personal data, meaning we determine how and why your personal data is processed.

  3. We use cookies on our website. If these cookies are not essential for the functioning of www.no8realestate.co.uk, we will ask for your consent when you first visit our site. You can modify your cookie settings through your browser settings.

  4. Our website includes privacy controls that allow you to manage how your personal data is processed. You can contact us at info@no8realestate.co.uk for any privacy-related inquiries.

  5. "We," "us," and "our" refer to No 8 Real Estate. For more information about our company, please see Section 10.

Credit

  1. This document was created using a template from SEQ Legal (https://seqlegal.com).

Information We Collect

  1. We may collect personal information about you from various sources, including directly from you, when you visit our website, engage with our services, or interact with us via phone, email, or other communication channels.

  2. Information we may collect directly from you includes:

          - Name
          - Email address
          - Postal address
          - Username and password
          - Phone and/or fax number
          - Date of birth
          - Demographic data
          - Payment and banking details
          - Communication preferences
          - Phone number and call recordings when you contact customer service

  3. We use cookies and similar technologies to gather information when you visit our website, view our ads, or use our apps. This data may include:
          - Device and browser information
          - IP address
          - Pages you visit
          - Links you click

  4. We may also collect data about you from publicly available sources such as social media platforms or real estate listing sites like www.zoopla.co.uk and www.rightmove.co.uk. This can include:
          - Name
          - Address
          - Email
          - Date of birth
          - Income level

How We Use Your Information

  1. We use the information we collect to provide products and services, offer personalized advertisements, and tailor content to your interests. Some examples include:
          - Responding to your inquiries or requests
          - Developing new products and services
          - Customizing marketing based on your interests
          - Identifying and preventing fraudulent activity
          - Sending you emails or messages about No 8 Real Estate and related content
          - Offering personalized experiences on our website
          - Analysing website usage and enhancing our services

  2. We process your data based on our legitimate interests, such as fulfilling your requests for products or services, or managing accounts. We may also process data to fulfill legal obligations or protect against fraud. If we need your consent for certain data uses, we will seek it directly and ensure you are fully informed before consenting.

Sharing Your Personal Data

  1. We may share your data with our professional advisors for purposes like insurance coverage, legal defence, or obtaining advice. These advisors may include:
          - Solicitors
          - Contractors
          - HMRC for tax and money laundering compliance

  2. We may share your contact details (phone number or email) with suppliers or subcontractors when necessary to fulfill a service, such as conducting background checks, repairs, or warranty services.

  3. We may disclose personal data when required by law or to protect vital interests. This may also include sharing information for legal purposes, such as during court proceedings or to comply with legal obligations.

  4. Additional sharing scenarios may include:
          - Transferring property details to another agent if you request it
          - Sharing data with landlords, contractors, or warranty providers for maintenance, licensing, and other purposes
          - Disclosing data to solicitors, developers, or AML agencies in relation to property sales or purchases
          - Sharing data with contractors during property work


Data Retention and Deletion

  1. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

  2. Personal data will not be kept longer than necessary for the purposes for which it was collected.

  3. We may retain certain data where required for legal compliance or to protect vital interests.


Changes to this Policy

  1. We may update this Privacy Policy periodically. Any changes will be published on our website.

  2. You should review this page occasionally to ensure you are aware of any updates.

  3. We will notify you of significant changes via email.

Your Rights

  1. Under data protection law, you have several rights, including:
          - The right to access your data
          - The right to correct inaccurate information
          - The right to delete your data
          - The right to limit data processing
          - The right to object to processing
          - The right to data portability
          - The right to file a complaint with a supervisory authority
          - The right to withdraw consent


Cookies

  1. A cookie is a small file sent by a web server to your browser that stores information, such as your preferences, and is returned to the server each time you visit the site.

  2. Cookies can be "persistent" (stored until expiry or deletion) or "session" (deleted when you close your browser).

  3. We use cookies for various purposes, including:
          - Identifying you during your website visit
          - Storing preferences and personalizing the site experience
          - Analysing website performance and usage

  4. We use Google Analytics to analyse website usage. For more information, refer to Google's privacy policy: [https://www.google.com/policies/privacy/](https://www.google.com/policies/privacy/)

Our Details

  1. No 8 Real Estate owns and operates this website.

  2. We are registered in England and Wales, No. 15592424, with our registered office at 35 New Broad Street, London EC2M 1NH.

  3. Our principal place of business is also at 35 New Broad Street, London EC2M 1NH.

  4. Contact us:
           - By post: 35 New Broad Street, London EC2M 1NH
           - Using our website contact form
           - By phone: +44 (0) 2030348888
           - By email: info@no8realestate.co.uk

Data Protection Officer

  1. Our Data Protection Officer can be reached at:
           - Name: Atif Aslam
           - Phone: +44 (0) 203 0348 888


GDPR Compliance

  1. We make every effort to comply with GDPR regulations. However, please be aware that some data transfers, such as emails through Microsoft software, documents signed via DocuSign, or files shared via Dropbox, may not be fully controllable.